Retail — Order Processing

Manual order intake, automated

A retail client was processing incoming orders by hand from spreadsheets and WhatsApp messages, leading to delays and entry errors during peak periods.

70%
less manual handling time

Approach

Built an automated intake pipeline that parses incoming orders, validates stock against inventory, and generates confirmations — with a fallback queue for anything that needs human review.

Services — Customer Support

First-response chatbot

Support tickets were piling up faster than the team could triage them, with common questions taking as long to answer as complex ones.

3.2×
faster first response

Approach

Trained a support assistant on product documentation and past resolved tickets, deployed on the client's website with clean handoff to a human agent whenever confidence is low.

Logistics — Data Sync

Cross-system data pipeline

A dispatch company was manually exporting and re-entering data between their dispatch software and accounting system every week.

0
manual exports/week, down from 12

Approach

Automated a nightly sync between both systems with validation and error logging, plus alerts if a record fails to reconcile.

Your Project Here

What's the manual process costing your team?

Book a free consultation and we'll scope what an automation would look like for you.

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